Steve Kulp

Archive for the ‘rants’ Category

why bother?

In customer service, rants, travel, uncategorized, us airways on April 25, 2007 at 1:35 pm

Nothing gets my blood boiling more than the airline industry. They always choose to blame circumstances beyond their control for their service issues. Sure, the weather, air traffic congestion and security issues all bear heavily on their daily activities. That said, it’s hard to blame Osam bin Laden for the bag of pretzels they gave me on my Us Airways flight from Raleigh to New York today. As document above, the bag I received contained 7 total pretzels. I looked arond me, and that seemed to be “normal”.

Truth be told, I wasn’t even hungry, but I’m sure that I wasn’t the only one who noticed their extreme frugality. I have to wonder…why did they bother at all? Have they even stoppped to think about the impression this gives customers? It seems to me that they are so busy pinching pennies that they have TOTALLY lost sight of their customers. It’s almost as though they are simply going through the motions like zombies.


Jesus hates bloggers?

In rants, what the %&$#? on October 17, 2006 at 9:14 pm

I don’t want to dwell on this article too much, but as soon as I saw it, I knew I’d be blogging about it. Actually, I initially thought is was an Onion-type piece of satire, but it’s not that well written.

The Restored Church of God has decided that blogging and participating in online communities is sinful. In one way or another, they equate blogging with drug addiction, sexual promiscuity and bad grammar. Virtual communities, democratic governments and publicly-traded companies are all acts of collective vanity, each a denial of God and a sign of the end of days. I can see the headline now, “Second Life To Blame For Second Coming!”

My favorite line…”If you blog, are you sure you do not partially enjoy it because your carnal nature is inclined towards vanity?

I’m not sure who the author is, but in my mind, he looks and sounds alot like the John Lithgow character in Footloose.

Thanks to Jason Kottke for finding this in the first place.

et tu, dennis?

In rants, television, what the %&$#? on October 12, 2006 at 10:18 pm

I’m persistently annoyed by these financial planning commercials aimed at the baby-boomers. They’re so formulaic it makes me sick. Take some hippie imagery, pair it with the sixties track of your choice, add some voiceover about “redefining retirement”, and stir. They completely stereotype an entire generation. I can only wonder what they’ll be trying to woo me with when I turn 60. My money’s on Oasis’ Live Forever.

This Ameriprise/Dennis Hopper spot offers up a slightly new, but no less lame, variation on the theme.

Wait, the same Dennis Hopper who wrote and directed Easy Rider is now shilling for the man? No, it can’t be.


In random, rants on September 26, 2006 at 6:58 pm

Stephen Colbert’s love/hate affair with Wikipedia…

(quite possibly) the worst commercial ever

In rants on September 22, 2006 at 11:24 pm

I’m not sure why it bothers me so much, but everytime it comes on the air I MUST watch it. It’s like a thirty-second trainwreck of a spot. I’ve talked to pretty much everone I know about this and I have yet to find one person who isn’t completely turned-off by this catastrophe.

For your consideration, the extended :60 version of Gap’s Audrey Hepburn spot:

Maybe it’s the disrespectful post-mortem use of a beloved celebrity that bothers me so much. Or the utter lack the lack of originality in choosing Back in Black to sell, you guessed it, black pants. It could be the lame kaleidoscopic special effects. Better yet..all of the above.

It may just be hyperbole to call it the “worst commercial ever”, but it I almost mean it. To be fair, Gap explains their motivation in this press release.